Crux Systems Insights

Coordinating your shipments

August 5, 2019 by Jennifer Colvin |

Container tracking

If you're trying to coordinate the delivery of your shipment from the terminal, you're not working alone. A broker might email a spreadsheet with information about a job to a trucking company, who might text their drivers about which containers to pick up.

Along the way, you probably have different individuals trying to track down what's happening with a particular shipment from multiple websites and systems, and share that information with their teams.

Regardless of how you're sharing information, everyone you're working with needs access to the same information. And that includes more than knowing the location of your shipment.

What everyone really needs to know is what's happening with the shipment, including the ETA, details on holds, the actual arrival, last free day, demurrage, availability for pick up, appointment information, departure from the terminal, and the empty return.

With everyone looking at the same set of data, updated in real time, you can be sure that you're not making decisions based on outdated information in an email or spreadsheet.

Your messages to your team are recorded on the shipment, so you can easily track your communication in the context of the work you're trying to coordinate for any particular container. Even people who aren't on the platform can still receive messages and get the information they need when it's sent directly from your container tracking dashboard.

The dashboard automatically monitors your shipments, and will send alerts for the containers that need your attention. This kind of automated monitoring and tracking has helped our customers reduce their dwell times at the terminals, save on demurrage fees, and decrease the amount of manual work in tracking and managing their shipments.

Getting started tracking your shipments is as simple as signing up for free account. Our Software as a Service platform makes it easy to scale quickly as your company grows, and keeps costs low. We also provide APIs that make it easy to integrate your data into your existing systems, and share information with your supply chain partners.

When everyone on your team has access to the same real-time information, you can spend less time on the time-consuming work involved in figuring out what's going on with your shipments, and focus on the things that matter - like growing your business.