Crux Systems Insights

Rolled containers and what to expect

If your container has been rolled, the good news is that it hasn't fallen off the ship in the middle of the ocean.

The bad news is that it's been bumped from the vessel it was scheduled to be loaded on, and is most likely going to be delayed. This happens frequently, with some containers moved to different vessels two or three times before reaching their final destination.

Containers can be rolled for many reasons. Most likely, the vessel was over booked or had routing changes. Other times, weather or mechanical issues are the cause. So what happens when the unexpected happens?

While you may be notified of the sudden change by the shipping line, if you're manually tracking your containers you'll still be left with a lot of busy work to update your spreadsheets and notify your supply chain partners.

In addition, communication delays or missing information can cause massive confusion. Ultimately, this leads to more work trying to track down your container's whereabouts. If multiple containers are impacted, it's bound to be an eventful day for those managing cargo.

While 90% of the time all may go according to plan, it's the 10% that cause a lot of unnecessary work. You won't know which one of your shipments may be rolled or delayed for another reason (like being accidentally dropped off at the wrong terminal), but if you're tracking all your cargo on the Crux Systems dashboard, we'll notify you if there's an issue.

Not only do we provide real-time visibility, but we have a hands-on operations team to troubleshoot misleading or inconsistent data to ensure that you always have the most up-to-date and reliable information.

We're never gonna give you up, let you down, or run around and desert you.