Crux Systems Insights

Data security and your privacy

December 26, 2018 by Eric Klein |

Container tracking

When it comes to data security and privacy, the most important thing to know is that your data is yours. We don't sell your data or share information about you with any third party. We only use information about you to improve our service and ensure it's functioning properly. 

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ETAs and planning for your container arrivals

December 7, 2018 by Jennifer Colvin |

Container tracking

It's difficult to plan for your container arrivals if one source says the vessel is estimated to arrive this week, and another source says it's estimated to arrive next week.

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Tools for managing your shipments

December 5, 2018 by Kathleen Kong |

Container tracking

At the bottom of each column on your dashboard, there are a number of tools that you can use to manage your shipments. Select one container (or several), click the icon at the bottom of your screen, and take action.

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Track your shipments on your phone

November 26, 2018 by Kathleen Kong |

Container tracking

Even if you're not at a computer, you can check the status of your shipments. Our mobile-friendly site makes it easy to see at a glance which containers are about to arrive at the terminal, which ones are available for pickup, and which ones have potential problems that need to be...

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How to upload containers to your dashboard

November 19, 2018 by Kathleen Kong |

Container tracking

Once you’ve registered for an account, the first thing you’ll want to do is to add your containers to track. The easiest way to do this is by uploading a CSV file with your container numbers, the shipping line (if you know it), and any additional information you'd like to add as...

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Data alone is not enough

November 14, 2018 by Jennifer Colvin |

Container tracking

Crux Systems isn't the only source for information about ocean cargo. The data is out there - it's just not easy to get. And it's not always reliable. In fact, we've found that up to 30% of the time, information about ocean cargo is either missing, incomplete, or simply wrong.

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Navigating your dashboard

October 30, 2018 by Kathleen Kong |

Container tracking

On the left of the dashboard, you'll see different views of the shipments you're managing, including the containers that need attention, containers that have alarms, and your saved searches. Here's how to navigate your dashboard:

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Managing your account

October 24, 2018 by Kathleen Kong |

Container tracking

Your notification preferences, regional settings, and billing information are all available in the “My account” section of the dashboard. This is also where you can add users to your account, manage your plan, and update your billing information.

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How to filter your dashboard

October 19, 2018 by Kathleen Kong |

Container tracking

To better manage the containers on your dashboard, you can sort and filter your shipments to focus on the ones that matter most. You can filter your containers by status and region, and then take action.

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Delivering real-time container visibility data

October 12, 2018 by Jennifer Colvin |

Container tracking

Trying to figure out what's happening with your shipments is more complicated than it should be. At the very least, you probably have to manually compile emails from suppliers, data from ERP systems, and information from different terminal and shipping line websites all in a...

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